Apply Now For Job Vacancies At Clayfields & Harrow Limited

Company Overview

Clayfields & Harrow Limited – We define ourselves beyond the simple snag of customer service excellence. For us, our service quality measurement centers on a set standard of achieving zero facilities downtime for our customers. Our collective goal at Clayfields & Harrow is to simplify the task of facilities management for our customers.

We are recruiting to fill the position of:

Job Title: Customer Service Officer

Location: Lagos

Job Description

• Give customers world class experience at first contact with customers.
• Handling inquiries from customers.
• Listen to customers’ questions and concerns, and provide answers and solutions.
• Ensuring Customer Retention.
• Provide information about products and services to the business development unit.
• Handle customer complaints.
• Record details of customer contacts and actions taken and follow up on queries.
• Refer customers to supervisors or more experienced employees.
• Provide help and advice to customers using the organization’s products or services.
• Communicate courteously with customers by telephone, email, letter and face to face.
• Keep accurate records of discussions or correspondence with customers.
• Weekly report on customer’s patronage and other activities.

Requirements

• Bachelor’s Degree in any Art or Social Science field.
• Minimum of 2years working experience.
• Applicants must posses excellent communication and interpersonal skills.

Application Closing Date
17th August, 2015.

Method of Application
Interested and qualified candidates should send their CV’s with a cover letter to:jobs@clayfieldsandharrow.com

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